Pickup and drop points not very clearly defined

Intercape Office
About Intercape Office
Intercape is a South African intercity bus operator providing scheduled coach services, charter services, parcel delivery, and inter-connect feeder routes across South Africa and into neighbouring countries. The operator has been running intercity travel for over 40 years.
Services
Fleet
Highlights
- Over 40 years of intercity travel experience
- Multiple coach classes: Megaliner, Sleepliner, Budgetliner, Mainliner
- Inter-Connect feeder service
- Luxury charter service via Tourliner
- Parcel delivery service
- Loyalty/discounts programme
- Tickets bookable at retail partners including SPAR, Shoprite, Pick n Pay, Computicket, Boxer
- Intercape mobile app available
- On-board entertainment offered
- International travel routes available
Areas served
Reviews
Google reviews
We are stuck in Ladysmith, bus overheating. My trip down last week was also a complete disaster. 30hr trip
Easy to buy tickets online. Good experience with my journeys and easy to consult customers care👏
My bus was delayed by 3 hours and the lady I called said 30mins
With the Covid pandemic,i find the intertcape bus space to small,the guy next to me almost siting on my lap with his cane and bag,no mask on,and siting tight to me,there is no social distance😡. I feel they shouldve kept one seat open between each passenger. This was so uncomfortable,realy.it felt like i couldnt breath.😷 If i new,i wouldve booked extra seat for me just to sit comfortable.Sorry for my spelling💁♀️
Reviews sourced from public Google listings.